10 years after the crash of Speedbird 38 at London Heathrow, BALPA Flight Safety Specialist and former pilot, Steve Landells, examines the spectacular flying that prevented a major catastrophe and looks at the importance of learning lessons from past accidents.
The public address is a key part of the professional communication from the flight deck to the cabin. It’s a chance for pilots to speak directly to the passengers and can be a tool that helps keep flights safe. We take a look at what makes a good public announcement.
Steve Landells looks at how the UK's worst ever air accident changed how we investigate crashes.